FBT Europe Ltd is committed to protecting your privacy and will ensure that any data you provide to us when purchasing goods or services will be stored securely, treated with confidentiality and processed in accordance with the UK Data Protection Act 1998, GDPR (Genreal Data Protection Regulations) legislation or any other relevant consumer legislation that is in place to protect you. By visiting this website and in providing any data about yourself to us, you are confirming that you have read, understood and agree to our policies and consent to us using that information as described. If you are at all uncertain about any aspect of our policies and practices, please contact us (see Contact Us in the Terms & Conditions).

We will only collect personal information when you provide it to us on our enquiry form. You have the right to ensure that any information we have about you is correct. If you find any inaccuracies please let us know and we will delete or correct it for you. We will not pass your email address to other websites unless you agree. This does not affect your statutory rights as a consumer. We do not store your financial information.


If you use this site for goods or services using our online purchasing facilities, we may collect information such as your name, age, gender, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.  

 All personal information will be held and stored securely.


We will use the information you provide us or that we collect about you for the following purposes:

  1. To provide goods or services
  2. To serve content and advertisements that we believe will be of interest to you
  3. To administer this website
  4. If you have consented to making a purchase, we may send you relevant offers or information on products or services by email, mail, telephone or SMS message

By agreeing to supply or allowing us to collect the information described above, you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Any information collected from persons under the age of 18 will not knowingly be used for marketing purposes.

As part of offering these services we may at times be required to transfer some of your data to third parties for processing to enable fulfilment of product purchases or provision of services. This will be limited to that which they need to carry out their services and only in the way in which we instruct them as part of a contractual agreement. Your data will never be sold or shared with third parties for the purposes of marketing without seeking prior consent.


Credit card security is one of the top priorities at FBT Europe Ltd which is why we can guarantee secure ordering for our customers. We use Paymentsense to process and to protect you and your credit card information. Credit card numbers are encrypted in the software when the order is placed, and are not held in clear text on any website. Our transaction system only works with web browsers that can use SSL, such as Microsoft Internet Explorer, Netscape Navigator and AOL. FBT Europe Ltd will not provide customer credit card information to anyone outside of the company unless required to do so by a court ruling.